Terms & Conditions

Welcome to the Infinity software platform (“Platform“), owned and managed by Infinity Collective LLC, a limited liability company incorporated under the laws of the State of New Jersey (hereinafter referred to as “Infinity,“ “We,“ or “Us“).

General Terms

Infinity is a third-party software platform designed to enhance and automate various processes for users of eBay and other integrated e-commerce platforms.

By accessing or using the Platform, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions (“Terms“). If you do not agree with these Terms, you must refrain from using the Platform or services provided by Infinity.

These Terms constitute a legally binding agreement. Please read them carefully before accepting and using the Platform or services. We encourage you to review these Terms periodically to stay informed of any updates or changes, which may occur without prior notice.

By agreeing to these Terms, you confirm that you are legally eligible to do so and are at least 18 years old or the legally required age in your jurisdiction. If you are under the required age, you must refrain from using the Platform or its services.

Access Permissions and Account Integration

Infinity is not affiliated with or endorsed by eBay or any other third-party platforms it integrates with. Your use of Infinity, along with any related services or integrations, is entirely at your own risk.

By accepting these Terms, you authorize Infinity to access, interact with, and operate within your eBay account and other integrated accounts (collectively, “Integrated Accounts“). This includes actions such as:

• Updating or creating product listings.
• Adjusting prices, quantities, or product details.
• Processing orders and managing inventory.

You can revoke Infinity's access to Integrated Accounts at any time by updating your account settings or removing the token used for integration. However, Infinity is not responsible for any disruptions or consequences resulting from the revocation of access.

You acknowledge and agree that it is your responsibility to comply with the terms of service of eBay and any other third-party platforms you integrate with through Infinity. You also release Infinity and its representatives from liability for any consequences arising from violations of third-party terms caused by your actions or Infinity's authorized operations.

Use Risks and Liabilities

Infinity operates as an automated software platform and may rely on eBay APIs or other third-party data sources, which can sometimes provide inaccurate, outdated, or incomplete information. Your use of the Platform and related services is entirely at your own risk.

Infinity does not guarantee uninterrupted access to its Platform or services. System outages, maintenance, or technical issues may occasionally cause unavailability. Infinity reserves the right to modify or discontinue any features or services without prior notice.

Infinity is not liable for any direct or indirect damages, losses, or interruptions resulting from your use of the Platform, including:

• Account restrictions, suspensions, or terminations by eBay or other third-party platforms.
• Data inaccuracies or errors in product listings.
• Financial losses, including missed sales opportunities or transaction errors.

Account Registration

To use Infinity, you must create a user account (“User Account“) and provide accurate and complete information, including:

• Name, email address, and a secure password.
• Any additional details required for integration with third-party accounts.

You are solely responsible for maintaining the confidentiality of your account credentials. Allowing others to use your User Account constitutes a material breach of these Terms and may result in account termination.

Minors under the age of 18 must have a parent or guardian review and approve their account registration. By approving such registration, the parent or guardian assumes full responsibility for the minor's compliance with these Terms.

Payments and Refunds

Use of Infinity's Platform requires payment based on the subscription plan selected during registration. Subscription fees are billed automatically on a recurring basis unless canceled.

Refunds for payments are not guaranteed but may be granted on a case-by-case basis, subject to processing fees and applicable laws. To request a cancellation or refund, please contact our support team at support@infinitybot.io.

Infinity is not responsible for any taxes, fees, or additional charges imposed by eBay, payment processors, or other third-party services.

Compliance with eBay Policies

By using Infinity, you confirm that you understand and agree to comply with all applicable eBay policies, including but not limited to:

• Listing policies (e.g., prohibited items, pricing rules, etc.).
• Seller performance standards.
• Buyer communication guidelines.

Infinity is a third-party tool and does not provide guarantees or assurances regarding compliance with eBay's policies. You are solely responsible for ensuring that your activities on eBay adhere to its terms and conditions.

User Content and Intellectual Property

By using Infinity, you may upload, submit, or share content (“User Content“). You retain ownership of your User Content but grant Infinity a non-exclusive, worldwide, royalty-free license to use, modify, and display such content as necessary to provide the Platform's services.

You represent and warrant that your User Content:

• Does not infringe on any intellectual property or proprietary rights.
• Is not misleading, defamatory, or unlawful.
• Complies with applicable laws and these Terms.

Infinity retains all rights to the Platform's intellectual property, including its software, trademarks, and design. Unauthorized use of Infinity's intellectual property is strictly prohibited.

Confidentiality: You agree that all proprietary information, including design, architecture, and features of the software, is confidential and will not be disclosed or used for any purpose other than as authorized by this agreement.

Prohibited Activities

You agree not to use the Platform to:

• Violate any applicable laws or third-party terms of service.
• Engage in fraudulent, deceptive, or misleading practices.
• Infringe on intellectual property rights of Infinity or others.
• Attempt to reverse-engineer, decompile, or otherwise misuse the Platform's software.
• Share, resell, or sublicense access to Infinity without prior written authorization.
• Upload or distribute harmful code, malware, or unauthorized automated scripts.

Violation of this section may result in immediate suspension or termination of your User Account.

Account Termination and Suspension

Infinity reserves the right, at its sole discretion, to suspend or terminate your User Account at any time, with or without notice, if you:

• Violate these Terms.
• Misuse the Platform or its integrations.
• Fail to pay subscription fees.
• Pose a risk of liability or reputational harm to Infinity.

Upon termination, your right to access the Platform will immediately cease. Certain obligations, including indemnification, limitation of liability, and confidentiality, will survive termination.

Indemnification

You agree to indemnify and hold Infinity, its representatives, and affiliates harmless from any claims, damages, or expenses arising from:

• Your violation of these Terms.
• Your use of the Platform or services.
• Any third-party claims related to your User Content or activities on the Platform.

Disclaimer of Warranties

The Platform is provided “as is“ and “as available“ without warranties of any kind, whether express or implied. Infinity disclaims all warranties, including but not limited to:

• Merchantability, fitness for a particular purpose, and non-infringement.
• Accuracy, reliability, or availability of the Platform.
• That the Platform will be error-free, uninterrupted, or secure.

Your use of the Platform is at your sole risk.

Limitation of Liability

To the fullest extent permitted by law, Infinity shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, data loss, or business interruptions, arising from your use of the Platform.

Infinity's total liability for any claim under these Terms shall not exceed the amount you paid for access to the Platform in the twelve (12) months preceding the event giving rise to the claim.

Governing Law and Arbitration

These Terms are governed by the laws of the State of New Jersey. Any disputes arising under these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association (AAA). The arbitration will be conducted in English, and the decision of the arbitrator(s) shall be final and binding.

The arbitration will take place in New Jersey, USA, unless otherwise agreed by both parties. Each party will bear its own costs for the arbitration proceedings unless otherwise determined by the arbitrator.

Class Action Waiver

As a condition of using the Platform, you agree that you may only bring claims against Infinity in your individual capacity. You expressly waive any right to participate in or initiate a class action, class arbitration, or other representative proceeding against Infinity. Claims and disputes must be resolved on an individual basis only, and the arbitrator shall have no authority to consolidate claims of multiple users. This waiver applies solely to users and does not restrict Infinity's rights or remedies in pursuing claims.

Time Limitation to Bring Claims

Any claim or cause of action arising out of or related to your use of the Platform must be filed within one (1) year after the claim arises. Otherwise, such claim is permanently barred.

Injunctive Relief Carve-Out

Notwithstanding the arbitration provisions above, Infinity reserves the right to seek injunctive or equitable relief in court to protect its intellectual property rights, confidential information, or prevent misuse of the Platform.

Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court or arbitrator of competent jurisdiction, the remaining provisions shall remain in full force and effect. The invalid provision shall be modified or interpreted as closely as possible to reflect the original intent, consistent with applicable law.

Contact Us

For questions or concerns regarding these Terms, please contact us:

Email: support@infinitybot.io

When reaching out, include your name, User Account details, and any relevant information to expedite assistance.

These Terms may be updated or modified at Infinity's discretion. Continued use of the Platform constitutes your acceptance of any updates.