Privacy Policy

Last Updated: December 8, 2024

General

1. Infinity Collective LLC (“Infinity”) provides third-party software tools for eBay sellers and other e-commerce platforms (the “Services”). Any reference to the Services herein includes any and all services, tools, platforms, websites, or software provided by Infinity, including updates, upgrades, patches, APIs, or any other features offered from time to time (collectively, the “Software”).

2. In this Privacy Policy, “Infinity” refers to Infinity Collective LLC and its affiliates, including subsidiaries, parent companies, joint ventures, and other related entities.

3. Infinity values your privacy and is committed to protecting your personal information in compliance with all applicable laws and regulations. This Privacy Policy explains how we collect, use, store, share, and disclose your personal information in connection with the Services or Software.

4. By accessing or using the Services or Software, you accept this Privacy Policy, including the collection, disclosure, storage, and use of your information as outlined herein. If you do not agree, please discontinue use of the Services immediately.

5. Infinity may amend this Privacy Policy at its discretion without prior notice. You are encouraged to review this Privacy Policy periodically to stay informed about the latest version. Your continued use of the Services constitutes acceptance of any changes.

6. Infinity does not share or disclose your personal information (as defined by applicable privacy laws, including the GDPR) with third parties for direct marketing purposes unless you explicitly consent.

7. For GDPR purposes, Infinity may act as a data controller or data processor, depending on the specific use case.

8. This Privacy Policy is subject to Infinity’s Terms & Conditions. Any breach of this Privacy Policy is also a breach of the Terms and may result in account termination, among other remedies.

9. By using the Services, you agree to the collection and processing of your personal information as described in this Privacy Policy.

Personal Information We Collect

10. Infinity collects personal information (PI) as necessary to provide and improve the Services or Software. PI may be collected directly from you, through third-party platforms (e.g., eBay), or via tracking technologies.

11. Information collected may include:

  • Your username and password.
  • Contact details, including email address, phone number, and physical address.
  • Payment information.
  • Location data.
  • Gender, age, and date of birth.

12. Additional information may include activity data related to your use of the Services, such as purchases, returns, feedback, reviews, and interactions with third-party platforms.

13. Publicly available information, forum activity, private messages, or user-generated content shared within the Services may also be collected.

14. Billing and payment information may be collected to process transactions.

15. Technical data collected via tracking technologies may include device type, operating system, browser type, language preferences, and browsing activity.

16. Infinity may collect this information directly or via third-party service providers.

International Data Transfers

17. Your personal information may be transferred and stored in countries outside your place of residence, including the United States. Infinity takes commercially reasonable steps to ensure secure data handling in accordance with this Privacy Policy and applicable laws.

18. Privacy laws may vary by jurisdiction. By using the Services, you consent to the transfer of your personal information to countries with different privacy protections.

19. Residents in jurisdictions requiring explicit consent for data transfer hereby provide such consent by using the Services.

Use of Cookies

20. Cookies are small data files stored on your device. Infinity may use cookies to improve your experience, personalize recommendations, and optimize the Services.

21. Third-party advertisers may also place or read cookies through the Services. You can disable cookies via your browser settings, but doing so may limit functionality.

22. Infinity may also use similar technologies such as web beacons and pixels for analytics, targeted advertising, and email tracking.

How We Use and Share Your Information

23. Infinity uses your information to:

  • Create and manage accounts.
  • Improve, optimize, and personalize the Services.
  • Facilitate communication between users.
  • Provide technical support.
  • Prevent fraud or illegal activities.
  • Comply with legal obligations.
  • Notify you of updates or promotional offers.

24. Infinity does not share personal information with third-party advertisers for direct marketing without your consent. Aggregated, anonymized, or de-identified data may be shared for analytics, advertising, or research purposes.

Third-Party Service Providers

25. Infinity may share your information with third-party service providers for:

  • Payment processing.
  • Data analysis.
  • Hosting services.
  • Customer support.
  • Marketing and advertising.

26. These service providers are required to maintain the confidentiality of your information and only use it to provide services on Infinity’s behalf.

Additional Information Sharing

27. Infinity may disclose your information:

  • In response to legal requests or to comply with applicable laws.
  • To report criminal activity or fraud.
  • To protect the safety or rights of users, the public, or Infinity.
  • To enforce this Privacy Policy or the Terms & Conditions.

User Rights

28. Under applicable laws, including the GDPR, you have the right to:

  • Access your personal information and request a copy.
  • Rectify inaccurate information.
  • Delete personal information under specific circumstances.
  • Restrict processing of your information.
  • Withdraw consent for data processing.
  • Lodge a complaint with a supervisory authority.

29. To exercise your rights, contact us at support@infinitybot.io.

Data Security

30. Infinity implements reasonable technical and organizational measures to protect your information from unauthorized access or loss. However, no system is entirely secure, and Infinity cannot guarantee absolute protection.

Data Retention

31. Personal information is retained only as long as necessary for business or legal purposes. Data may be kept for a period after account closure to comply with legal obligations or resolve disputes.

California Consumer Privacy Act (CCPA)

32. If you are a California resident, the following rights apply under the CCPA:

  • Right to know what personal information is collected, used, disclosed, or sold.
  • Right to request deletion of personal information.
  • Right to opt out of the sale of personal information.
  • Right to non-discrimination for exercising your rights.

33. To exercise these rights, contact us at support@infinitybot.io.

Minors

34. Infinity does not knowingly collect personal information from users under 18 without parental consent. Parents can request the deletion of their child’s information by contacting us at support@infinitybot.io.

Changes to This Privacy Policy

35. Infinity may update this Privacy Policy periodically. Material changes will be communicated via email or through prominent notices. Continued use of the Services constitutes acceptance of any updates.

Contact Information

36. For questions or concerns about this Privacy Policy, please contact us at:

Email: support@infinitybot.io.